Suppress Report/Dialog in Emails

This setting allows a company to suppress report and dialog text within the emails sent to the company when the reporter or Lighthouse creates dialog on an incident report. 

By default, when an Investigator is assigned to a report, the report text is sent within the body of the email notifying the investigator that they have been assigned to the report.  Also, when a reporter or Lighthouse creates dialog on an incident report, all of the investigators assigned to that report receive an email informing them that dialog has been created by a reporter or Lighthouse.  These emails will contain the report or dialog text that was entered by the reporter or Lighthouse.  If a company decides that they do not want this report or dialog text sent in those emails, their administrator can enable this setting.  When this setting is enabled, the email will be generated informing the investigator of the new dialog but the dialog text will not appear in the email.  The investigator would need to access CMS to view the new dialog text.  Dialog messages sent to the reporter will also not contain the dialog message and the reporter will need to access the CMS Anonymous Dialog portal to view the message.

To enable this setting, check the box labeled "Suppress Report/Dialog in Emails" and then select the Save button.  To disregard any changes made on the Edit Settings page, click the Cancel button.

The following settings can be changed on the Edit Settings page:

1. Allow Locations to be Associated with Divisions - enabling this option provides the administrator with the ability to associate Locations to Divisions.
2. Suppress Report/Dialog in Emails - enabling this setting prevents report and dialog text from the reporter or Lighthouse from being included within the body of emails sent to the company/reporter by the CMS
3. New Incident Report Email Notification - enabling this setting causes administrators to be notified via email when a new report has been added to the CMS
4. Send Month End Summary Report - enabling this option will cause the CMS to generate month end activity summary report email notifications to specific users depending on the month end summary report rule criteria defined on the ‘Manage Month End Summary Report Recipient Rules’ page.
5. Dialog Copy Administrators  - enabling this setting allows administrators to be emailed whenever dialog is added to an incident report 
6. Email Status Change to Administrator   - enabling this setting allows an administrator to be emailed whenever the status changes on an incident report 
7. Allow Deletion of Files Uploaded by Company  - enabling this setting allows a user to delete files previously uploaded by the company
8. Populate Sender Field on Emails  - enabling this setting allows the administrator to receive bounced back email responses for users with invalid email addresses
9. Restrict Access to CMS Via IP Address  - enabling this setting provides an administrator with the ability to allow access to the CMS only from certain IP addresses
10. Enforce Lockout On Unsuccessful Login Attempts  - enabling this setting provides an Administrator with the ability to lock the account of a user unsuccessfully attempting to sign in five consecutive times
11. Two Factor PIN Authentication Required   - enabling this setting provides an Administrator with the ability to require all users to enter their login credentials (User Name and Password) along with a randomly generated PIN to access the CMS
12. Require 'Outcome' to Close Report  - enabling this feature will require that a user enter an outcome in order to close a report.
13. 'Division' Field Name  - text entered here will replace the label 'Division' throughout the CMS.  For example, a company may want to use 'Department' in place of 'Division'
14. Automatic Dialog Message  - text entered here will be sent via email and saved in the CMS as dialog for the anonymous reporter when a Lighthouse report is created in the CMS
15. Confidentiality Disclosure on CMS Emails - text entered here will be appended to all emails sent via the CMS