Incident Reports Tab

The Incident Reports tab is the default main page that opens every time you sign in to the CMS.

 

 

Your CMS will be updated whenever you receive a report and a new incident report is entered into the system by Lighthouse Services.

 

All incident reports are added and displayed in ascending date-reported order.  An administrator will be able to view all reports whereas an investigator will only see those reports assigned to them.

 

The following actions for individual incident reports available on the Incident Reports page are:

  1. Edit the report
  2. View the entire report and create a pdf of report details
  3. Attach files or documents to a report
  4. Assign a CMS user as an investigator to a specific report
  5. Dialog with Lighthouse or reporter (if available).
  6. Create a new internal report
  7. Export reports to a PDF, Excel, or CSV file
  8. Manage auto-assignment rules
  9. View Incident Report Audit page
  10. Print current page

Note: After sorting or viewing individual reports, clicking the Incident Reports tab will return all reports into ascending date-reported order.  Exports on this page are limited to 500 records.  To export more than 500 rows, use the Data Export page.

 

Complete instructions are provided for managing your incident reports in the “Working in the Incident Reports Tab" section of this help file.

Add incident report, Edit incident report, Delete incident report, Manage incident reports, external report, internal report, create report, delete report