For every report, there are functional icons available on the left. You will use these to manage your reports.
These icons perform the following functions:
1. Edit Record used to make changes and record your investigative process.
2. Show Record displays a non-editable version of all report activity.
3. Manage Files allows files to be uploaded as documentation on a report.
4. Manage Investigators allows investigators to be assigned/removed on a specific incident report.
5. Manage Dialog provides the capability to anonymously dialog with the reporter or send a message to Lighthouse.
There are also several icons on the Incident Reports page that allow a user to create a new report, produce an export of the report data, refresh the Incident Reports page, reset the filter criteria used to display the reports, print the current page, manage auto-assignment rules, and access the Audit Incident Report page.
Those icons and their functions are shown below.
Add a new incident report
An internal incident report can be created by clicking the 'Add' icon, , on the toolbar. Internal reports are created by CMS users who have been granted access permission and these reports are separate from Lighthouse-created reports. To get more information on internal reports click here.
Exporting data
There are 3 icons to create an external report of the data in the Incident Reports Tab:
If you want to create an external report that does not include all incident reports, you must use a filter which could include a date range, state, type, priority type, etc., before clicking the export icons. You may also mark the checkboxes on only those rows on the screen you want exported.
Other icon features
There is also a Manage Auto-Assignment Rule icon, and an Audit Incident Report icon, , available on the page toolbar for users with view audit permission. The icon can be used to manage users' auto-assignment rules and the icon can be used to view the changes that have been made to an incident report since its creation. To get additional information on the managing of auto-assignment rules click here. To get additional information on the Audit page click here.