Your Lighthouse Services' Case Management System (CMS) is a powerful tool to manage all your anonymous hotline reports.

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With the Lighthouse Case Management System, you can track every issue from receipt of a report through resolution so you can enhance investigations, oversight, due diligence, and create a paper trail.

Here are just a few of the CMS features and capabilities:

• View the report online
• Add Company Divisions
• Assign the incident to investigators
• Assign User Roles
• Assign Risk Level, Priority & Status
• Record your Follow-up and Outcome
• Dialog anonymously with Reporter (if reporter has enabled this feature)
• Create an external document report
• Restrict user access to specific reports
• Add multiple file attachments to an incident report
• Transfer assigned reports
• Quick Response Messages to Reporters
• Automatic Reminder Notifications based on Report Status
• IP access restriction
• Two-factor authentication
• Data exporting capabilities
• User-defined Incident Types
• Auto-Assignment of Incident Reports
• Report Scheduling
• Closed Report Notifications
• Dynamic User Profiles
• Session Timeout Control
• User Inbox
• Custom Field Support
• Password Policy Management
• Information Links Page
• Monthly Activity Summary Reports